Chargeback Fighter FAQ

Frequently Asked Questions (FAQs) about the Chargeback Fighter app.

Does Chargeback Fighter work with the Clover REGISTER app and the SALE App?
Yes! The Chargeback Fighter app works with both the Clover Register app and also the Clover SALE app. The Chargeback Fighter app can be used with bo...
Sat, 6 Aug, 2016 at 2:11 AM
Does Chargeback Fighter work with both the Clover TERMINAL PLAN and REGISTER PLAN?
Yes! The Chargeback Fighter app can be used with both the Clover Register Plan apps as well as the Clover Terminal Plan apps.
Sat, 6 Aug, 2016 at 2:14 AM
Why do Chargeback Fighter emails not include the Cardholder Name?
Currently transaction cardholder name is not accessible by the Chargeback Fighter app. We have asked the Clover developer team to make this availabl...
Sat, 6 Aug, 2016 at 2:18 AM
Is The Customer Prompted Before The Picture Is Taken
Is the customer prompted before a photo is taken?  What type of assurances are in take to make sure a photo is captured per customer’s consent? The c...
Sun, 6 May, 2018 at 12:56 PM
How Does Chargeback Fighter Guarantee The Merchant Can Win Chargeback Cases?
How does this program guarantee the customer can win charge back cases? I have read that just because the customer is on camera it does not always guarantee...
Sun, 6 May, 2018 at 1:00 PM
In What Format Do The Photos Get Stored?
What format do the photos get emailed in? All Chargeback Fighter photos are stored in the cloud. The emails sent contain no attachments and contain links...
Thu, 14 Mar, 2024 at 12:17 AM
What Are The Subscription Plan Levels?
There are two important different types of subscription plans. The “Sample” subscription level is FREE and will send one email per day, per account. This ...
Thu, 14 Mar, 2024 at 12:21 AM
What Email Address Are The Photos Sent To?
Chargeback Fighter transaction emails will ONLY be sent to the Clover Merchant account owner email address, for security and privacy reasons.  If you wish ...
Sun, 6 May, 2018 at 1:10 PM