How does this program guarantee the customer can win charge back cases? I have read that just because the customer is on camera it does not always guarantee a good result as far as a win is concerned.
Chargeback Fighter cannot guarantee that a merchant will win any chargeback case as that decision is not made by the app.
The photos taken through use of this app should strengthen the merchant's case to show that the customer was present at their business at the time of the transaction. The photo should be submitted along with all other standard information required as part of a chargeback dispute.